Built for safe hiring
We reduce risk with verification, secure payments, clear milestones, and dispute support.
Verification
Verified artisans complete profile and identity checks. Work samples, service areas, certificates, and review history may also support trust signals.
Secure payments (escrow)
Payments can be held until work is confirmed or milestones are met, protecting customers while giving artisans a clearer payout record.
Messaging & audit trail
Keep communication in-platform so agreements, updates, and evidence are easy to reference.
Disputes & support
If something goes wrong, our ops team can review booking history, messages, payment status, photos, and other evidence.
Refund and cancellation review
Refund and cancellation outcomes depend on work status, payment records, booking terms, and evidence shared by both sides.
Reporting unsafe behavior
Report harassment, fraud, impersonation, unsafe conduct, payment avoidance, or suspicious requests to [email protected].
Best practices
- - Share clear photos and details when posting a job.
- - Confirm scope, timeline, and materials before starting.
- - Keep changes and approvals in chat for clarity.
- - Use secure payments for higher-value jobs.
- - Do not move payments or dispute evidence outside the platform when protection matters.